Terms of Service
The displayed price and currency at the checkout page will be the same price and currency printed on the transaction receipt, and the amount charged to the card will be shown in your card currency.
No Commercial Use
This Site may not be used by you for any commercial purposes such as conducting sales of merchandise or services of any kind. You must obtain Foodie Brands Catering Services LLC’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. Foodie Brands Catering Services LLC will investigate and take appropriate legal action against anyone who violates this provision, including, without limitation, removing the offending communication from the Site and barring such violators from the use of the Site.
Links and Search Results
The Site may automatically produce search results that reference and/or link to third-party sites throughout the World Wide Web. Foodie Brands Catering Services LLC has no control over these sites or the content within them. Foodie Brands Catering Services LLC does not guarantee, represent, or warrant that the content contained in the sites is accurate, legal, and/or inoffensive. Foodie Brands Catering Services LLC does not endorse the content of any third-party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Foodie Brands Catering Services LLC for any damages or losses whatsoever resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us using our contact page.
Foodie Brands Catering Services LLC may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense, or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.
You acknowledge and agree that Foodie Brands Catering Services LLC will own all rights, titles, and interests in and to any copy, translation, modification, adaptation, derivative work, or improvement of the online materials made by or for you. At Foodie Brands Catering Services LLC’s request, you must execute or obtain the execution of any instrument that may be necessary to assign these rights, titles, or interests to Foodie Brands Catering Services LLC or perfect these rights, titles, or interests in Foodie Brands Catering Services LLC’s name.
Disclaimer of Warranty, Limitation of Damages
Foodie Brands Catering Services LLC makes no warranty or representation of any kind, either express or implied, including but not limited to the warranty of title or non-infringement or implied warranty of merchantability, foodie brands catering services llc for a particular purpose, non-infringement, or other violation of rights in relation to the availability, accuracy, validity, reliability, or content of these pages and/or the site. Foodie Brands Catering Services LLC also does not make any representation or warranty regarding the accuracy or reliability of any advice, opinion, statement, or other information that is submitted, displayed, or uploaded through the Site by any user. Foodie Brands Catering Services LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages, lost profits, or for business interruption arising out of the use of or inability to use this Site, even if Foodie Brands Catering Services LLC has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The liability of Foodie Brands Catering Services LLC would in such case be limited to the greatest extent of liability permitted by law.
License Granted to You
By providing materials to Foodie Brands Catering Services LLC, including by submitting or uploading content or materials for use on the Site, you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Foodie Brands Catering Services LLC an irrevocable worldwide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Foodie Brands Catering Services LLC may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Foodie Brands Catering Services LLC for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content, or material submitted to Foodie Brands Catering Services LLC. Any communication or materials you send to Foodie Brands Catering Services LLC will be treated as non-confidential and non-proprietary and may be disseminated or used by Foodie Brands Catering Services LLC for any purpose, including but not limited to developing, creating, manufacturing, or marketing products or services. United Arab of Emirates is our country of domicile. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and merchant policies and rules. The customer using the website who is a minor/under the age of 18 shall not register as a user of the website and shall not transact on or use the website (age of consent is mentioned as per the applicable law). www.dubmeals.com will not deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. If you use Foodie Brands Catering Services LLC’s Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. We accept payments online using Visa and Mastercard credit/debit cards in AED only. Headings and section titles in this agreement are for convenience and do not define, limit, or extend any provision of this agreement.
These terms and conditions will explain how you can earn points/store credit using our loyalty system, and furthermore how to use your points to claim rewards.
To take part in our loyalty program, all terms and conditions must be accepted by the user, including any subsequent updates.
By registering and taking part in our loyalty program, you are taken to have read and agreed to these terms and agree prior to any checkout with or without the use of points/store credit, Dubmeals.com withholds the right to make or change points/store credit at any point, including where removal from the system, rescinding points/store credit, adjusting positively or negatively your points/store credit amounts, or any other change in the points/store credit usage or rewarding as per the needs of Dubmeals.com.
Points/store credit do not have any monetary value, except to the extent specifically provided for by a reward. Points are not property and cannot be redeemed as cash at any time. The transfer of points/store credit shall be at the sole discretion of Dubmeals.com.
Points will be awarded for each eligible transaction made in our application for loyalty program members. Users must be signed up to our program to begin earning points.
Points/store credit cannot be backdated nor transferred from other user accounts—even that of the same username—unless authorized by Dubmeals.com. Points/store credit are earned for each whole 1.00 AED spent on the value of each eligible transaction. Simply put, for every dirham spent on eligible purposes, you will gain a certain percentage and/or value of points/store credit. Under no circumstances can points be sold.
Dubmeals.com withholds the right to limit point/store credit earning eligibility on discounted or promotional purchases. Dubmeals.com reserves the right to cancel or eliminate the loyalty program and the points/store credit value of any or all customers at any point in time, without the need to notify any customer prior to doing so.
WhatsApp/Call: +971 58 686 6325
As this is a meal-delivery service, no refunds are permitted for products purchased through this website.
Plans can be put on hold at the discretion of Foodie Brands Catering Services LLC. Any cancellations and/or refunds can only be given by exception so long as it is granted by Foodie Brands Catering Services LLC management, with payment sent back to the customer within ten (10) working days (this process could take up to 30 days) via the same mode of payment originally executed. Refund will be done only through the original mode of payment.
Any refund will be subject to processing fees of up to 90.00 AED per transaction.
Cancellations can only be made exceptionally once approved by Foodie Brands Catering Services LLC within 24 hours of order placement, and payment will be refunded via the original mode of payment. This process could take up to 30 days.
Deliveries are made daily to only the United Arab Emirates, shipping via either our internal chilled van fleet or third-party courier to your agreed location between the times listed below, subject to emirate, Monday to Sunday, in your choice of an insulated bag with ice packs or recyclable disposable paper bag via chilled van/truck.
Dubai: 3am – 6am; or 6am – 9am; 9am to 12pm; 12pm to 3pm; 3pm to 6pm; or 6pm to 9pm, Monday to Sunday
Abu Dhabi: 2am – 8am; or 8am -12pm; Monday to Sunday or 3pm – 9pm; Sunday to Friday
Al Ghadeer (Abu Dhabi): 2am – 8am; or 8am -12pm; Monday to Sunday
Sharjah: 2am – 6am; or 8am -12pm; Monday to Sunday
Al Ain: 2am – 7am; or 8am – 12pm; Monday to Sunday
Ajman: 2am – 7am; or 8am – 12pm; Monday to Sunday
Umm Al Quwain: 2am – 6am; or 8am – 12pm; Monday to Sunday
RAK: 2am – 6am; or 8am – 12pm; Monday to Sunday
Fujairah: 2am – 7am; or 8am – 12pm; Monday to Sunday
Delivery is stated on the plan at the time of checkout, depending on the emirate. Delivery is free of charge to all emirates in the United Arab Emirates, and your daily bag will be delivered in the time frame of your choice. However, a refundable bag deposit of 100 AED is charged at the time of order if selecting to have your meals delivered in a disposable paper bag instead of a thermally insulated bag. If you require a delivery outside of these time slots, please contact us to see how we can assist you; however, these will be charged at an additional rate of 10 AED per delivery.
Please remember to leave your empty cool bag out every night so we can have it replaced daily.
www.dubmeals.com will not deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.